Location Reviews

Manage reviews for stores and branches

Compare customer satisfaction across all your locations. Find your standout performers and areas in need of attention from a single dashboard.

Get a demo
Trustpilot location reviews

Did you know?

90% of retail sales are still done in physical stores.

Local SEO

Stand out in local search

Your locations can rank higher in search results, because they're backed by the credibility of a review platform trusted by consumers and businesses around the world.

Did you know? Trustpilot is one of the world's most popular websites - with an Alexa ranking of 386 in February 2020.

Trustpilot Location Reviews on Google Search (Local SEO)

Location TrustBoxes

Increase sales by showcasing your reviews

Display reviews from all your locations to improve buyers’ confidence and increase conversion rate.

Did you know? 73.6% of Trustpilot visitors say they are more likely to purchase from a website that's displaying Trustpilot reviews on-site.

Trustpilot Location TrustBoxes

User management roles

Manage your local teams with ease

Control which features store or branch managers can access on the platform. Grant different levels of access to your teammates within the Trustpilot business app, or limit them to only be able to reply to reviews for a specific location.

Trustpilot user management roles

Review dashboard

See how each location performs

Review and compare customer satisfaction for all your locations. Discover which store is the standout performer, and which ones needs your attention to turn great customer experiences into great reviews.

Trustpilot Location Review dashboard

Additional features

Automatic invitations

Send review invitations to your customers after every purchase, and automate the process so there’s no extra work for you.

Read more

Respond to reviews

Engage with your customers and show them that you care. Solve issues, answer questions, and show appreciation to and build a long-lasting relationship.

Read more

Social sharing

Turn your best reviews into attention-grabbing images fit for every social channel. Our Image Generator will do the designing for you, saving you valuable time and effort.

Read more

How it works

Settings icon

1. Add your locations

Upload a CSV file with your company’s physical locations or use our intuitive setup wizard.

New review icon

2. Set up invitations

Set up automatic invitations or choose the manual method. All invitations automatically include location data, making review collection a seamless process.

Writing icon

3. Collect reviews automatically

Kick back and enjoy the continuous flow of reviews for each of your locations.

Star icon

4. Display your location reviews

Build customer confidence and increase sales by adding on-site widgets to showcase your reputation.

Features - Trustpilot Local - Quote - Omega Car Rental Logo

The ability to display location-specific star ratings on our web pages help customers feel confident that the location they are planning to rent from has an excellent service record.

Angela Hallberg, marketing manager at Omega Rental Cars

Promo photo of a fancy white car

This may also interest you...

Trustpilot's fraud detection - Platform SafeguardsPlatform Safeguards

Our custom fraud-detection software and full-time Compliance Team help protect your brand and our platform from fake reviews and keep things running smoothly.

Read more

Trustpilot product review Product Reviews

Product reviews rate the specific products that people buy. When added to product pages they can give your next customer the confidence to click buy now.

Read more

Trustpilot Advanced Data Privacy functionalityAdvanced Data Privacy

Get reviews without sharing your customer’s data. Create a review invitation link independent of Trustpilot’s server and protected with 256-bit AES encryption.

Read more

Start collecting location reviews today

Request a demo

Sage Logo on transparent background
Staples Logo transparent
Grey Western Union Logo on transparent background
WordPress Logo in grey with transparent background