It’s no secret that in this day and age, online shoppers do quite a bit of research before buying anything at all. No matter what you’re selling online, customer reviews and eCommerce were truly made for each other — and that’s why we’re proud to announce that Trustpilot is now a BigCommerce Elite Partner.
The BigCommerce Elite partnership is only achieved by a small number of technology partners, selected for offering best-in-class technologies, value, and of course superior customer service. Naturally, we couldn’t be more excited to join the ranks.
What does Trustpilot’s Elite partnership with BigCommerce mean for you?
Any BigCommerce merchant using Trustpilot’s app can collect both product reviews and service reviews in alignment with their Trustpilot plan, build up a critical mass of social proof by with automatic review invitations sent upon purchase, and even add drag-and-drop review widgets throughout their online store.
Why is this so important? According to an internal survey to 4,027 Trustpilot visitors in May 2018, 74% of online shoppers say they’re more likely to purchase from a website that displays Trustpilot reviews onsite.
The possibilities don’t stop there. With the Trustpilot Reviews App for BigCommerce, merchants can also:
- Earn Google Seller Ratings to boost text ads’ click-through rate by up to 10%.
- Turn their brand’s most compelling customer reviews into eye-catching images to share testimonials on social media with Trustpilot’s Image Generator.
- Personalize their business profile page on the Trustpilot platform, allowing consumers to easily find the social proof they need at the top of organic search results.
- Showcase customer satisfaction with a TrustScore, recognized by consumers as a sign that a business has nothing to hide and cares about improving customer experiences.
Trustpilot and BigCommerce originally partnered to make it easier for merchants to grow brand trust, get closer to their customers, and accelerate their business results by gathering valuable social proof and feedback to improve the eCommerce customer experience.
Our teams work closely together to make sure joint merchants get the best experience from both of our platforms.
And according to MaryAnn Bekkedahl, senior vice president of global business development for BigCommerce — "As a brand already highly trusted by its own customers, we're excited to welcome this world-class solution provider to our partner marketplace and provide all BigCommerce merchants access to Trustpilot's industry-leading capabilities."
Ready to start collecting Trustpilot reviews for your BigCommerce store? Head over to the Trustpilot Reviews App for BigCommerce.