What online shoppers want from brands: spotlight on reviews

BigCommerce’s data shows that reviews work. More than half of shoppers check reviews between one and five times before purchasing the most expensive item in their cart.

Trustpilot teamed up with BigCommerce to hone in on the importance of reviews to ANZ consumers in 2024.

This micro-report combines data from BigCommerce’s annual Omnichannel Report, and Trustpilot’s internal data around performance trends. Read on to learn more.

You can download What online shoppers want from brands: spotlight on reviews here.