HMV builds trust and a sharp competitive advantage with Trustpilot
HMV's internal customer satisfaction metrics were very high. But with consumer spending tighter than ever, they needed a way to show potential customers exactly how great of an experience they could offer them. See how they did it with Trustpilot.
"A trustworthy reputation matters so much to any business at the moment. Consumer spending is tighter than ever so you need to be able to show off what you can offer to your customer."