Product Updates H1 2019

Friday, June 21, 2019

Welcome to our first ‘Product Updates’ post here on our blog. We want to give you a look into the engine room of our product, and all the continuous updates we make to Trustpilot. Some are big and some are small, but they all aim to help you create better experiences for your customers and power your business forward.

Below is a quick overview of the features and upgrades we have released in 2019 so far.

Consumer site

Transparent Flagging - Consumers can now see a company’s reporting behavior on the company profile page to improve their trust in your reviews

New integrations

Magento 1 - Integrate your Magento 1 store(s) with Trustpilot in just a few clicks
Magento 2 - Integrate your Magento 2 store(s) with Trustpilot in just a few clicks
Segment - Trigger review invitations from your Segment events
JavaScript - Automate review collection with any eCommerce platform

Upgraded eCommerce integrations

Our Shopify, WooCommerce, PrestaShop and OpenCart plug-ins have been upgraded with:

Simplified setup flow - It’s now easier and quicker to setup the plug-in
Drag’n’Drop TrustBox widget implementation - Integrate a TrustBox widget without any coding
Select localised invitations emails - Customise the language of your review invitations to different customers. Compatible with native language extension.

Business app upgrades

New user management & company selector - Easily manage users and change to a different domain
New Organic Reach Dashboard in Analytics - Replacing the old “Google Impressions” dashboard, it also helps you improve your Google search performance
Upgraded topic page for Review Insights - We added a topic specific time-graph on your request

Monthly Review Insights email report - Get key Review Insights sent directly to your inbox, and easily share them with your colleagues
Reporting Activity - See your reporting statistics and the status of reported reviews

Product Reviews upgrades

Separate Product Reviews invitations - You can now split your service and product review invitations into two, which gives you on average 45% more product reviews
SEO TrustBox schema markup expansion - You can now get both price and stock information in your product pages’ Review Snippet organic Google search results

Invitation template customisation - Customise your product review invitations to fit your brand’s look, feel and tone-of-voice
Additional Product Attributes and product categories - Add 3 additional Product Attributes to your products using product categories
Third-party product reviews self-service import - Just upload your file into the business app - no need to contact our support team anymore

We hope you enjoyed our recap of H1 2019!

Stay tuned for more updates soon...

Author

When she's not writing, Flora likes to think of herself as a professional online shopper. She loves a bargain and could spend hours comparing and researching products online. That's one of the reasons why Flora believes in Trustpilot's mission to make the world a better place, one review at a time. If you would like to learn more about Flora, you can find her on LinkedIn, or read more from her on the blog.