Compare plans
See the difference between our plans
Feature | Free Plan | Standard Plan |
Company and Location Profile Pages with Basic Customization | Includes Ads | Add Brand Messaging, No Ads |
Customer Support | Email, Web, Support Center | Add Chat and Call Back |
Showcase Trust in TrustBox Widgets | 2 basic TrustBox widgets to collect and show your review count | All Free TrustBox widgets, plus 6 Standard TrustBox widgets that showcase your star rating and/or TrustScore |
Automated Review Invitation Service | 100 per month | 500 per month |
Reporting and Analytics About Your Reviews | Basic performance report | Deep analysis of customer feedback |
Invite Past Customers in the First 90 Days | ||
Respond to and Report on Reviews | ||
Social Sharing of Reviews on Twitter, Facebook, and LinkedIn | ||
Google Seller Ratings and Product Ratings | ||
Ecommerce Invitation Plugins | ||
Marketing Assets: Use Review Content across Marketing Channels | ||
Image Generator for Social Media Content Creation | ||
Manage User Access to Platform Features | ||
Access to Add-On Modules for Additional Features | ||
Access to third party integrations such as Zendesk, Slack and Hootsuite | ||
Free Plan $0 | From $159 per month |
Add-on Modules to your Plan
Invite
Keep your review content fresh with unlimited automated review invitations
Make sure new prospects find fresh and trustworthy reviews about your business to support decision-making.
Convert
Turn more browsers into buyers through showcasing
Our full collection of TrustBox widgets allows you to showcase reviews across your website, email and digital marketing.
Enhance
Strengthen your online presence
Curate your Trustpilot Company Profile Page through adding your brand logo and adding authentic content that will enhance your online reputation.
Connect
APIs help you shine in your own way
Offer your customers a more branded and seamless review experience, building review collection into the checkout flow of your website.
Product Reviews
Display feedback on individual product lines
Showcase Product Reviews in ads and on your website to make buying decisions easier for prospects considering your products.
Location Reviews
Manage reviews for stores and branches
Gain greater understanding of customer satisfaction at a branch level and stand out in local search as you display relevant reviews.
Insights
Create better experiences with data
With our artificial intelligence doing the heavy lifting, dive deep into your customer feedback to see trends and insights within your reviews.
Support
Master our platform with the help from experts
Work directly with our success managers, implementation experts and support engineers to grow your brand trust quicker.
Frequently asked questions
Trustpilot helps you to collect, manage and promote real customer reviews. You can get started absolutely free by signing up for Trustpilot Free, no credit card required. Or if the Free package does not meet your needs you can sign up for a Standard plan.
With the Trustpilot Free account you have 100 review invitations per month. When you exceed your 100 invites you will not be able to invite customers until the next month unless you sign up for the Standard plan. Otherwise, you will always have access to your account.
No, there are no setup costs.
With the Trustpilot Free account, you can access the Support Center anytime you have any questions about setting up your account. If you need additional support, you can fill out this form. Or upgrade to the Standard plan for Chat and Call Back support.
No, you do not have to pay anything when you sign up for a Free Trustpilot account online. The Free account enables you to claim your Company Profile Page, and gives you limited access to our tools that will help you get started with collecting reviews from your customers. When you are ready for more access, please contact your Trustpilot agent to upgrade your account.
Our Standard Plan starts from $159 per month, with prices going up for each additional module added. We don’t display a comprehensive price list online as we look to create great value tailored packages around the specific needs of each customer, and the way that they want to use Trustpilot. For a quote, please contact our sales team.
You don’t need to be a technical wizard to integrate Trustpilot. It’s as simple as copy and paste. We are happy to walk you through step by step and, if you need extra help, our Customer Success team will make sure you get Trustpilot up and running smoothly.
Yes, your data is 100% secure. Our software and infrastructure are regularly updated with the latest security patches. Our network is protected by an enterprise-class firewall, and all Trustpilot plans include SSL encryption to keep your data safe.
Nothing, your reviews remain on your company profile page on Trustpilot. They are here to stay.
We accept wire transfer, PayPal and major international credit cards including Visa, Visa Electron, JCB, MasterCard and Maestro.
Trustpilot's starting contract is 12 months, prepaid. We're confident that you'll see results.
Give us a call on +1 844 661 9927 (US) if you have any questions or concerns. We'll take care of you.
Start improving your business with trust today
Get a FREE demo
