One ambition: that each point of customer interaction allows to enrich the customer knowledge that we have via the collection of data, secure. Why? To offer great CX to improve engagement.
About Julien Hervy
Formerly Head of Marketing at a digital stratégique-up specializing Feedback Management I am now expert in 2 domains: E-reputation and Feedback Management & Customer eXperience. Started 2017 as an independant consultant in France and Europe.
Worked with: French Ministry of Defense, Insurance companies, Tourism, Airports, Certification group, etc.
I work with specialists (data security, platforms, AI, etc.) and large companies from various sectors.